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BUSINESS
Frequently Asked Questions (FAQ)
My company’s
computer is faulty and need urgent repair. Can you help me?
Yes.
Our certified technicians can come out to your business and help diagnose
the problem. Once the problem is diagnosed, we can advice on what steps is
required to remedy the situation. We understand that your computer is most
often a main tool in your business and the data on your system is of the
utmost value. We aim to help you by getting your system up and running in
the shortest possible time to avoid extended loss of the usage of the
computer and the data.
My company's
computer systems are old and outdated and I would like to bring them up to date, but
I don't know what I want and how I can choose. How
can you help me?
We
can come into your business and help you evaluate what kind of system or
upgrades your systems may require based on your business needs.
My business
computer is totally non-functional and I have valuable client data on it.
What can you do to help?
Very
often, it is possible to extract data from a malfunctioned system using
various techniques. Our technicians can examine and determine the amount of
useful data that we can extract and advice you.
I have critical
company data on my company’s systems and I am
worried if they should ever malfunction, I would lose all that data. What
can I do?
We
at Hi-Desert Computers understand the critical role computer systems play
in today’s business environment. We can provide
our clients with custom backup solutions and advice based on their unique
business needs.
I have
recently subscribed to the local Digital Subscriber Line (DSL) or Cable
broadband internet service, but I have no idea how to install it. Can you
help?
Yes.
We can perform installation of the DSL/Cable modem for you at your business
for your convenience
I have several
computers at work and would like to link them up. How can you help?
We
consult with our clients in the design of their company network and provide
implementation of the design to help our clients make the most out of their
company network.
How can I secure
my company network from intrusions and security breaches?
Security
on a company network is essential to your business success. An insecure
network is equivalent to laying open all your business records, customer
data and financial data to the world. We can provide custom security
measures and advice on security protocol for your company based on your
business.
I run a company
and would like to maximize productivity using computer systems and
networking. Can you help?
Yes.
We can provide detailed research and consultation based on the needs and
operation of your company to help you maximize the efficient usage of
existing systems and networks, or the implementation of a system/network to
suit your own business needs.
How do I contact
you for further information?
You
can contact us via email at tech@hidesertcomputers.com or telephone us at (760)
364-2929 or (760) 401-0058 during our business hours between 9 am - 5 pm
Mon - Fri and 9 am to 1 pm Sat.
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